Terms of service

Terms of Service

Welcome to BAAN.

By accessing or using our website https://baan-looms.myshopify.com, you agree to be bound by the following Terms of Service. Please read them carefully before using our products or services.

1. About BAAN

BAAN is a home-grown Indian brand that celebrates sarees rooted in tradition, craftsmanship, and slow fashion. Each piece is thoughtfully curated, embracing the beauty of handwoven and handcrafted textiles, where natural variations are part of their charm.

2. General Conditions

By using this website, you confirm that you are legally capable of entering into a binding agreement. You agree not to use our products or services for any unlawful or unauthorized purpose.

BAAN reserves the right to refuse service to anyone, at any time, for reasons including but not limited to policy violations, product availability, or misuse of the platform.

3. Product Information

We make every effort to display product details, descriptions, and images as accurately as possible. However, due to lighting, screen settings, and the handcrafted nature of our sarees, slight variations in color, weave, or texture may occur. These variations are inherent to artisanal products and are not considered defects.

All products are subject to availability and may be withdrawn at any time without prior notice.

4. Pricing & Payments

All prices listed on the website are in Indian Rupees (₹) unless stated otherwise.

Payments are processed securely through authorized third-party payment gateways. BAAN does not store or have access to your payment details.

We reserve the right to modify pricing or discontinue products at any time without prior notice.

5. Orders & Acceptance

Placing an order does not guarantee acceptance. An order is considered confirmed only after successful payment and issuance of an order confirmation via email or message.

BAAN reserves the right to cancel or limit quantities for any order suspected of misuse, resale, or policy violation.

6. Shipping & Delivery

Shipping timelines and dispatch details are outlined in our Shipping Policy. While we strive to meet estimated timelines, delays due to courier partners, weather conditions, or unforeseen circumstances may occur.

BAAN is not liable for delays beyond our control.

7. Returns, Exchanges & Cancellations

All returns, exchanges, and cancellations are governed by our Return & Refund Policy, which forms an integral part of these Terms of Service. We strongly encourage customers to review this policy before making a purchase.

8. Intellectual Property

All content on this website, including but not limited to images, text, logos, designs, graphics, and branding, is the exclusive intellectual property of BAAN and may not be copied, reproduced, or used without prior written permission.

9. User Conduct

You agree not to engage in any activity that disrupts the website, compromises its security, or harms the brand, its customers, or its reputation.

10. Limitation of Liability

BAAN shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability, if any, shall be limited to the value of the product purchased.

11. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

12. Contact Information

For any queries, support, or concerns, please contact us at:

Email: baan.looms@gmail.com

Phone: 8860487118

13. Changes to Terms

BAAN reserves the right to update or modify these Terms of Service at any time. Any changes will take effect immediately upon being published on the website.